CUSTOM ORDERS

At Electric Saint, custom pieces are the heart of our studio — a collaboration between your vision and our charged craftsmanship. Each custom order is handled with intention, conversation, and care.

Whether it’s for a performance, red carpet, special event, or personal transformation, we treat your request as a one‑of‑a‑kind journey from first sketch to final stitch.

HOW CUSTOM ORDERS WORK

STEP 1: SUBMIT YOUR REQUEST HERE

STEP 2: CREATIVE CONSULTATION

Within 3–5 business days, we will reach out with:

  • Clarifying Questions

  • Silhouette Direction

  • Price Estimate

  • Production Timeline

  • Fabric + Material options

Consultations are done via email or scheduled video call.

STEP 3. SKETCH AND CONCEPT APPROVAL

You’ll receive:

  • 1–2 Initial Sketches

  • Fabric / Color story

  • Fit Notes

  • Final Quote

*A 50% non‑refundable deposit is required to begin production.

STEP 4. PRODUCTION BEINGS

Every custom piece is handcrafted in-house.
Typical lead time: 3–6 weeks, depending on complexity and embellishment.

STEP 5. FINAL FITTING (Optional)

If local to NYC, fittings are available in person.
If remote, a virtual fitting and measurement guide is provided.

STEP 6: DELIVERY (Our Favorite Part!)

Once complete, your garment is shipped with care.

*Remaining balance must be paid before shipping or pickup.

 

CUSTOM ORDER FAQ

How far in advance should I request a custom piece?

We recommend 4–8 weeks notice for standard customs and 8–12 weeks for heavily embellished or performance‑specific pieces.

Rush orders are considered on a case‑by‑case basis with an additional fee.

What is the price range for custom work?

Prices vary by complexity, materials, and silhouette.
Most Electric Saint custom garments begin at $200–$1,200, with statement or performance pieces ranging upward.

A quote is provided during your consultation.

Is the deposit really non-refundable?

Yes.
The deposit secures your materials, design time, and production slot — all of which begin immediately after approval.

Can I request revisions during production?

Minor adjustments are welcome.
Major design changes may affect pricing and timelines.

Do you recreate past custom designs?

No.
Electric Saint custom pieces are one‑of‑one.
We can explore similar energy, but every saint deserves their own original voltage.

Do you offer payment plans?

Yes.
For customs over $750, we offer split payment plans (50% deposit + 25% mid‑production + 25% before shipping).

What if I need a rush order?

Rush orders are accepted depending on schedule and complexity.
A 25–40% rush fee may apply.

Are custom pieces returnable?

Custom pieces are final sale.
This protects the uniqueness of your garment and the intensive labor behind it.

If the piece arrives damaged or incorrect, we will repair or replace it at no cost.

Will you create stagewear for performers?

Yes — Electric Saint began onstage.
We specialize in movement‑friendly, high‑impact performance garments designed for lighting, heat, sweat, and durability.

We can collaborate with stylists or directly with the artist.

Do you design menswear or gender‑neutral pieces?

Electric Saint designs for all bodies, all genders, all expressions.
If you can wear it, we can create it.